The Virtual Assistant service will only have knowledge and find topics related to the content of the channel where the service was instantiated, in the downstream channels and that had their embeddings calculated during content indexing.

The artificial intelligence settings of the Virtual Assistant, to work correctly, must be properly configured in OpenAI Integration Configuration.

The properties of the Virtual Assistant service can be changed through the option available in the service instance (More options > Virtual Assistant Properties). This window allows customizing certain properties of the service at the assembly level, meaning they will apply to all Virtual Assistants created in that instance. Already in the registration of each Virtual Assistant, the publisher may make specific configurations for each Assistant in question.

Permissions

• Manage service instance: Allows managing all data of this service instance, including deleting it entirely.
• Edit content of service instance: Allows managing all data of this service instance with publisher profile.
• View service instance: Allows viewing public data of this service instance.

Interfaces

• Administration
• Add
• Edit
• Virtual Assistant Properties
• Floating Chat