Facilitates communication between end users and the company. Serves as a customer support channel through a form provided in the environment for the end user. Upon filling out the form and submitting it, the user receives a success message in return. The system records the information posted in the form and sends a notification to those responsible for the support channel.

Permissions

• Manage service instance: Allows managing all data of this service instance, including deleting it entirely.
• Edit service instance content: Allows managing all data of this service instance with publisher profile.
• View service instance: Allows viewing public data of this service instance.
• Administer: User with "Administer" permission receives messages via email and has access to the administrative areas of messages and categories. This permission encompasses the permission to "Post Message."
• Post Message: User with permission to "Post Message" can register the form and then submit it.

Interfaces

• Contact Us
• Administration
• Edit Message
• Category Administration
• Add Category
• Edit Category
• Configuration