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Online Support : Edit Standard Message

Provides a form to edit a standard message. Accessed through the Standard Message Administration.

Features

It is an administration interface

Screens

Edit Standard Message

Message (string, required field, maximum length: 255) : The text of the standard message that will be sent when selected by the agent.

Permissions

Support: Allows to attend to and transfer requests.

Actions

Update standard message : Updates the existing entry of the standard message.

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