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    ```html

    Online Support : Edit Request

    Provides a form to edit a support request. Accessed through the Request Administration.

    Features

    • It is an administration interface

    Screens

    Edit Request
    • Question (string, max size: 255) : Phrase describing the customer's request.
    • Customer (identifier) : Customer's name.
    • Status (integer, required field, default value: 0) : Status of the request, can be 'Awaiting Support', 'In Support', 'Transferring Support' or 'Closed'.
    • Attendant (user or group) : Name of the support team member who handled the request.
    • Request Time (date and time, default value: lum_currentdatetime) : The time when the request was made.
    • Support Time (date and time) : The time when the request was handled by a support team member.

    Permissions

    • Manage: Allows managing requests. This permission also includes the “Support” permission.

    Actions

    • Update request : Updates the existing entry of the request.
    ```